Website operator

This website is operated by JNS LOGISTICS (HK) LIMITED. The company is responsible for operating this online store and providing the services made available through the website.

Responsible for website content

JNS LOGISTICS (HK) LIMITED is responsible for the content published on this website, subject to applicable laws, third-party rights and the limitations described in our other policies.

We aim to ensure that website information is clear, useful and reasonably accurate.

Website content, branding and materials

Unless otherwise stated, content appearing on this website, including logos, branding, product photography, product descriptions, graphics, layout, text and other materials, is owned by or licensed to JNS LOGISTICS (HK) LIMITED.

Such content may not be copied, reproduced, distributed, republished, modified or commercially exploited without prior authorization, except where such use is permitted by applicable law.

We aim to keep information accurate and current

We take reasonable care to present product descriptions, prices, measurements, availability and other website information as accurately as possible.

However, errors, omissions, outdated information or technical inaccuracies may occasionally occur. Where appropriate, we may correct information, update content or cancel an affected order.

Product photographs are intended to represent items as accurately as reasonably possible, but colours may appear differently depending on screen settings, lighting conditions and device displays.

Third-party websites

This website may contain links to third-party websites, payment providers, social platforms, couriers or other external services.

These third-party websites and services operate independently from JNS LOGISTICS (HK) LIMITED. We do not control their content, availability, security practices or privacy policies.

Accessing third-party websites is done at your own discretion and subject to the terms and policies of those third parties.

Availability of the site

We aim to keep the website available and functioning reliably, but uninterrupted or error-free access cannot be guaranteed.

We may temporarily suspend, restrict, update, maintain or modify parts of the website where reasonably necessary.

Kitchen and household products

Products sold through this website are intended to be used in accordance with their descriptions, instructions and applicable safety guidance.

Customers should review any product-specific information concerning materials, temperature limits, cleaning, dishwasher suitability, food contact, storage or other relevant use instructions before using a product.

Products should not be used for purposes for which they were not designed.

Use of website and products

To the maximum extent permitted by applicable law, JNS LOGISTICS (HK) LIMITED is not responsible for indirect, incidental, special or consequential losses resulting from use of the website, interruption of the website, misuse of products or circumstances outside our reasonable control.

Nothing in this Legal Notice is intended to exclude rights or remedies that cannot legally be excluded under applicable consumer protection laws.

Governing legal framework

This Legal Notice and the operation of this website are subject to applicable laws governing JNS LOGISTICS (HK) LIMITED, together with any mandatory consumer protection rights that apply to customers in their own jurisdiction.

Nothing in this notice is intended to remove any mandatory rights provided to customers under applicable law.

Questions, complaints and dispute resolution

If you have a concern regarding an order, payment, product or our website, we encourage you to contact our customer support team first so we can review the matter and attempt to resolve it directly.

Any rights to alternative dispute resolution, chargeback procedures, statutory complaint mechanisms or court remedies remain subject to applicable law and the rules of the relevant payment provider or authority.

Other store policies

This Legal Notice should be read together with the other policies published on our website.